Introduction
When purchasing screw feeders from overseas (US, Europe, Asia), users often have concerns beyond just product quality.
Shipping, power specifications, connection standards, and after-sales support are common areas of uncertainty.
This article summarizes the main concerns and practical solutions for international buyers.
1. Power Supply and Voltage Differences
One of the most frequent concerns from overseas users is the difference in voltage and plug type.
Japanese equipment is often designed for 100V, while overseas regions may use 220–240V or 110–120V.
Solution:
- Using an external transformer allows 100V equipment to operate safely overseas.
- If the manufacturer can adjust the control panel or power unit, confirm specifications in advance.
- For mini screw feeders, low power consumption makes transformer costs and size relatively manageable.
2. Connection Standards (Flanges & Fittings)
Overseas users may encounter different connection standards such as Tri-Clamp, KF, NW, or DIN.
Concerns often arise about whether Japanese equipment will fit local systems.
Solution:
- Choose a manufacturer who can customize connections to international standards.
- Alternatively, use adapters downstream and adjust only the hopper connection to international standards.
- Sharing drawings before shipment helps ensure compatibility and avoids surprises.
3. Powder Compatibility
Overseas users may handle powders different from those in Japan: foods, chemicals, battery materials, metal powders, etc.
A common concern is whether a feeder can handle their specific material.
Solution:
- Providing basic information (particle size, bulk density, flowability, angle of repose) allows manufacturers to estimate feasibility.
- Some manufacturers offer sample testing to verify performance before purchase.
- Mini screw feeders are relatively stable and adaptable, making it easier to handle hygroscopic or lightweight powders.
4. Safe International Shipping
Concerns about shipping safety are common, especially when manufacturers are not experienced with overseas logistics.
Solution:
- Crating in wooden boxes significantly reduces the risk of damage during transport.
- Confirm if shipping via DHL, FedEx, or UPS is possible for faster, reliable delivery.
- Compact feeders can often be shipped by air, ensuring quick and safe arrival.
5. After-Sales Support and Spare Parts
“Will I be able to get replacement parts if something breaks?” is another major concern.
Solution:
- Include spare screws and packing parts with the shipment for peace of mind.
- Remote support via email or video conference is increasingly available.
- Mini screw feeders have simple mechanisms, making them easier to maintain internationally and reducing downtime risk.
Conclusion
Concerns about purchasing screw feeders from overseas can generally be resolved through pre-confirmation and proper specification selection.
Mini screw feeders, in particular, are compact, easy to adapt to different voltages and connections, and handle a wide range of powders, making them ideal for international users.
Seiwa Giken Mini / Standard Screw Feeder Introduction
Seiwa Giken offers Mini Screw Feeder / Standard Screw Feeder with flexible adaptation to international connection standards and power specifications, providing compact design and high-precision feeding that is well-suited for overseas users.
👉 Learn more about Seiwa Giken’s Screw Feeders↓↓
